Customer App Privacy Policy
Last updated: 5 September 2026
Ayrshire Drinks provides this trade ordering app to approved customers. Questions about this policy can be sent to craig@ayrshiredrinks.com or raised by calling 07528 474013.
Information we use
We use the customer account, contact name, app username, invitation email, delivery information, saved favourite products, product prices, stock information, orders and invoices needed to provide the app. Passwords are stored only as one-way cryptographic hashes. We cannot read them.
Why we use it
We use this information to authenticate authorised users, show the correct customer account and pricing, submit orders, display invoice history, provide password recovery, prevent duplicate or fraudulent activity, and support customers.
Where information is processed
Customer, product, order and invoice records are held in Ayrshire Drinks’ Zoho services. App authentication data is held by our hosting provider, Render. Apple and Expo process technical information needed to distribute the iPhone app. We do not sell personal information or use it for third-party advertising.
Notifications
Order-reminder schedules are stored locally on the user’s device. They are not sent to Ayrshire Drinks or used for marketing.
Retention and deletion
App login records are kept while access is active. A user can request deletion from the Account screen in the app. This removes the app login and associated authentication data. Business transaction records such as orders and invoices may be retained separately where required for accounting, contractual or legal purposes.
Your choices
You may ask us to correct or provide information associated with your app access. You can disable notifications in the app or in iPhone Settings. Contact us using the details above for privacy questions.